I purchased a cell phone in August 2007at the Verizon store located in BJ's Warehouse in East Setauket, New York. The vendor/sales representative (J. Velez) took the battery out of the new cell phone and replaced it with another battery. That battery wouldn't keep its charges for no longer than 4 hours without using the cell phone. If the cellphone is used, the battery would only last at the most 2 hours. I returned to the store in September 07 and dealt with the same vendor who originally sold me the phone. I explained the problem... read full review »