We booked the first time to get our carpet clean in the house and we got a call the day before (19 nov 09) the service man got sick and coul'd do it that day. Later we got a call to re-book for another date which was suppose to be today the 9 dec 09 between 15:00 hrs and 17:00 hrs. We waited all night for him to show up but nothing not even a phone call for cancellation. My complaint is if Sears canada is contracting a company in the town of Moose Jaw to give some kind of service to the customers and cannot keep up i suggest to get... read full review »