I have read some negative feedbacks about Utsav, what shall I make of them? To err is human. With so many orders being shipped, errors cannot be eliminated altogether. But yes we try to learn from each mistake and try to improve our products and services based on customer experience feedback & repeat customers notice the speed of change / improvement in our ways & speed of change / improvement on our website. And yes we try to make sure that unhappy customers issue is resolved to the best of our... read full review »