I bid on an auction item, won that item and when I called in to get directions on transferring the domain I was given inaccurate directions be a customer service professional. After about ten hours on the phone they finally confessed that I was given inaccurate information - resulting in the loss of the domain that I had bid on and won. While I appreciate the apology they cost my business 12K in losses due to their error. They will not pay to regain control of the domain, they will not reimburse me for my loss. The can not put the fait of... read full review »