On November 7th I upgraded my cell phone plan from their $34.99 plan to their $79.99 plan an purchased a new cell phone. When I received my bill I noticed they were charging me from October 28th thru November 7th for the NEW plan, even though I didn't have the service for those 9 days. I thought it would be easy to have them credit me the $30.00 but I thought wrong. I have been a Verizon customer for many, many years and I cannot believe that they have become so dishonest that they need to cheat me to get an extra $30.00 from... read full review »