I shipped an empty Bicycle carrier last winter. It is huge, and it was empty. I bought the best one as the company guarantees safety of packed bikes. I shipped a bike one way and shipped the empty case home. The case was "lost" in Fedex terminal. The case cost about $600. Fedex made me search for all documentation I had and then without any explanation sent me $100 telling me the empty case was uninsured. This is nonsense. Now we must go to court and I made it my mission to tell the world to stay away from these greedy creeps. read full review »