Other than the problems we have with DSL every once in a while which reminds me of 3rd world countries here is my biggest problem with Frontier: We got a CD with their modem and it was suppose to install the modem ONLY. What it did was, it installed like 3 or 4 different software packages WITHOUT asking me anything!!! I uninstalled all of them but one of them I can't find anywhere and it's still on my PC!!! Their company doesn't follow even a single principle mentioned here: http://www.google.com/corporate/software_principles.html If you want to get a DSL or phone form Frontier be aware. I would stay away!!! read full review »