hi: After my membership was cancelled I was still charged £37.95 TWICE EVERY MONTH! Having been to the wood green branch in person, I was told to wait for the call from James who was responsible for my membership. I never hear from him. I called for several times but I was prevented from talking to him for various excuses. Is this the service you promised to you customer ? Looking forward to hearing from you! Altaira Gao read full review »