I implore anyone who wants reliable service and a online provider of contact lens that they can count on to NOT GO WITH LENS.COM unless you want to be treated like dirt, ignored, and not even compensated in any reasonable fair way by the rape of what they call customer service. I ordered lenses on 11/7/2009, it is now 12/17/2009 and it still shows as processing. Their website says it should take a maximum of 10 days to get lenses from the manufacturer after which they will ship to you, this should take no longer then 15 days at the MAXIMUM... read full review »