Customer ordered HD TV satellite service ON 02/03/09 and was told price was guaranteed for 18 months but was told that it would only require a 12 month commitment over phone only to find agent was not truthful and the agreement was allegedly for 18 months. Customer was to receive 1 HDTV box and one reg box, customer never received HDTV box after many requests. In November 2009 customer called the customer service line again to ask why he had not received his HDTV box and was still having to use the SD box that the installers installed. At thi... read full review »