this is the letter i wrote after i was very upset with the whole ordeal, please excuse my grammar as i am not very articulate. Dear Mr. Lastman, first I would like to say that I am sorry to bother you but I feel like this is one of my last resorts that I can actually use. To make this short and use as little of your time as possible, I would like to say that I am very unhappy with the way that I have been treated with your bad boy customer service department. If you look under my phone number and the original sales bill F096372, you... read full review »