I have purchased Replacement Program extended warranty by paying additional fee when I purchased a printer, which extends the warranty for additional 12 months after manufacturer's warranty expires. The printer broke after the manufacture warranty was expired, so I tried to claim a replacement through Harvey Norman. However, the price of the exact same printer model have been gone up since I purchased it, and Harvey Norman will not hand out the replacement eventhough the warranty is titled "Replacement Program". They will only... read full review »