I purchased a book online from Borders.com and it said that the book would ship within 24 hours and I purchased the shipping that said it would take 3 - 8 days. It took 22 days to get to me. I contacted Borders.com 5 times about where my book was and how long it would take me to get it. They told me they had no record of my purchasing a book from them, even though they charged my credit card. I said I could provide a credit card statement and a confirmation e-mail for them. The lady was very rude and argued with me about this saying that if... read full review »