This is an ongoing story. Rogers promised me one account and then didn't deliver. Every month, my bill is about double what it should be. Every month, I have to spend at least an hour on the phone re-telling the story, and then finally someone with a modicum of customer service steps in to put things right - at least until the next month's billing when the story starts all over again. These problems are in addition to the technical support issues (the phone didn't work, couldn't port the number, security code... read full review »