here is a copy of the letter we sent to princess... just read it and see how they treat passingers, you wont believe the horrible trip we had...I hope this gets out to a lot of people and the word gets out there, because the company doesn't seem to care ... Dear Mr. Buckelew, Oct.25, 2009 My name is Randolph Lowery and my partners name is Gerardo DiTraglia. The purpose of this letter is to enlighten you as to the incompetents of your officers and crew onboard the Emerald Princess transatlantic voyage Sept.23, 2009 through Oct.11... read full review »