I just took a Greyhound bus trip being the first and last. .The trip was approx. 14 hours long . While the outside temperature was minus -30c, and that is extremley cold. There was NO HEAT on the bus for the whole 14 hr trip. The bus was blowing cold air from the vents. The trip cost more than a plane fare $130.00 I complained to the head office and they were not fazed and offered a measly small credit voucher for another bus.. Terrible, terrible. Greyhound is terrible and should be investigated by consumer groups. They are fast to take your money and slow to return any of it. read full review »