Called support at Netgear on 12/28/09. Was told product not under warranty. I was cut off from the conversation. I called back with a different telephone number as I tried previously on the original line and was dropped by Neatgear's telephone system. WHen I called in on my cell phone, my call was routed. Once connected again, I was instructed to call "Gearhead", Netgear's subcontracted out of warranty service provider located in India as is Netgear's telephone support. It is my belief that Netgear queues out of warranty... read full review »