I purchased a tracfone on 12/24 and activated it the same day. I could not receive calls from anyone. Got a message saying number was invalid or a busy signal. called customer service 8 times to try to resolve this over 5 days. NOTHING. Customer service is HORRIBLE. They basically do nothing and keep you on the phone (I was on the phone with them for a total of 4 hours) until you hang up in frustration or they disconnect you (this happened to me without warning when I wasn't even speaking to the rep). They say one thing and then come back... read full review »