Below is a horror story my parents endured. Carnival's reply was no concessions to our suffering. We promised to publicize this as much as Carnival was unflinching, so here it is below... Date: Dec. 19, 2009 From: Ricky Y. Chen To: Carnival Cruise Lines Guest Relations Department Subject: Service Complaint, Refund Claim. Booking# 24NM90 Destiny, Sailing Date: Dec. 10, 2009 Dear Madam or Sir, Our cruise with Carnival took a turn for the worst, when the ship Destiny left Cozumel before the... read full review »