Charter Communications has recently disabled the IEEE-1394 (FireWire) ports on both of my HD cable boxes. One is a Scientific Atlanta Explorer 3250HD and the other an Explorer 4250HDC. These ports are used to send non-decoded video streams to devices such as some HDTVs and DVHS recorders. Numerous contacts with different members of the support staff including higher level ones has yielded nothing but as many different excuses for the problem and no answer. Active IEEE-1394 ports are required to be provided upon request according to 76.640... read full review »