On 12/31/09 I purchased a weekend hotel reservation through Travelocity for the weekend of 1/22/10. On 1/4 I received word of a last minute change, and had to push my trip back until mid-February. I found on their website the same hotel for the same rate, so I figured it would be no hassle to just change the date. When I called their customer service (which apparently is in India), I was told that the reservation was "nonrefundable" so if I make a change or cancel, I'd be charged the full rate of the original booking, plus the... read full review »