I booked four tickets for a family vacation through OneTravel.com. When unforeseen circumstances arose and we became unable to travel, I called their Customer Assistance line to inquire about possibly crediting my account. I called three times in total, and each time, the representative from OneTravel.com became increasingly offensive. Since their cancellation/crediting system is incredibly unclear on their website, I had many questions about the process. The customer assistance representatives seemed to resent my questions and frequently... read full review »