My name is Heng Yu and I am writing to you regarding the worst services I had from DELL. We (my son Simon Yu and I) bought a DELL Laptop (the model is Studio XPS 16 and the total price is $1, 563.07) from DELL sales desk on Dec 19 2009 in Garden City, Perth. The order No is 6559977 and Internet Reference Number: AU0000-4230-42184‏. The sales person said to us that the Laptop shall be delivered at 9-12 days at that day. On Dec 24, I got call from DELL or may be delivery company and said to me that the Laptop will be delivered... read full review »