This is christopher i have been with conn's going on three years now with there products i got a loptop back in july-09 in this past november i saw a piece came aloose on my laptop i took it up to conns at the beginning of december it took the all of december to let me know they were not going to repair it. they say they left me a message never got a message on my cell. i've called help desk, customer service, service manager, alan shephard whom is never in office. i'm am fed up at this point i was advised to come here. they... read full review »