Im so tired of this companys excuses. Its about time Richard Branson stoped messing about with his space project and overhauls this appology of a broadband service. I was on the 10 mg service package and started to have connection issues, after numerous tech calls to my home in October 09 changing of modems and other such stuff after constant loss of internet problems, huge data packet loss Virgin informed me i needed to upgrade my internet to 20 mg. Thinking they knew what they were talking about I did so at further cost to myself trusting... read full review »