I noticed on the 5th of January 2005 that Vodacom did not debit the said account. I then contacted customer service (111) to see why they did not deduct the month fees owed by me. I was told that there was no record that I had changed my account details. The account details were then changed over the phone and I requested the bank charges to be paid to be as it was though fault of Vodacom. I was told that it had to be first be investigated (fair enough). The proof of my debit order being changed was faxed the next day and my bank statement wa... read full review »