I ordered these lifts and I did receive them. the company is located in Canada, so the shipping of the product was relatively expensive ($14). The site stated that the product could be returned for a full refund. I found these lifts extremely uncomfortable and shipped them back. Because the company is located in Canada it is a hustle to ship and it cost me about $20. I never received a refund. Don't get sucked in by these people like I have been. You will just spend more money on shipping and will never see a refund. read full review »