Was asked to contact a call center agent by the name of Cashwell on Friday and this morning(18/01/2010) I tried calling him. Upon getting through to Thokozani Dladla I was confronted with security checks of which I see no point as I wil be asked the same questions over and over. Does this mean that if you dont bank there you cant return calls? I felt annoyed by this and wanted to express my unhappines to management and was refused by the agent. I then called back and asked the agent to speak to his team leader as I would like to log a formal... read full review »