Called in a take our order something I do twice a month. As usual was asked what I wanted, sides, name and phone number. Then told 20 minutes or so which is normal. I arrived to be told no order had been called in. I then whipped out my cell phone and showed him call history with Red Lobster call. Very least this establishment which I was frequently could do is offer an apology and or a discount for inconvenience. Had they done either I would continue to redeem my credit card points for Red Lobster gift cards. read full review »