I have a family of 7 and our mortgage lender is Citimortgage. We struggled financially during the Fall of 2008, due to farm crop loss, resulting from Katrina's rainfall. I notified Citimortgage, who offered hurricane relief funding thru their Loss Mitigation Dept. We were placed on a Forbearance to Modification Agreement. For the following 3 months I submitted documentaion to Carol Martin in the Loss Mitigation Dept of Citimortgage. The paperwork was "misplaced " by Citi multiple times. February 2009, I received a faxed agreement... read full review »