We began the "loan modification" process with Wells Fargo last December, 2008. They advised me that we needed to submit a hardship letter along with our financials and provided me with a fax number and department to send it to. On January 26, 2009 I provided all of the requested information and then when I had not heard anything from them I conacted them and was advised they had not received anything and to resubmit the package. So, once again, on March 23, 2009, I re-submitted all of the information and thereafter a representative... read full review »