I live in Arizona and paid $3500 for this California based firm to pursue a mortgage/loan modification with Bank of America. I cooperated fully but was denied a mod by the bank. Pursuant to our contract, Prozinski & Assoc. clearly owes me a full refund. I notifed them of the denial, furnished them a copy of the letter and requested my refund on or about 12/1. I was told by Prozinski & Assoc. that they would be sending a letter to me by 1/3/10 re my refund. . No letter. I've called and emailed them several times since. No response... read full review »