For the past few days I've been reading the complaints by others. It's sad. I feel like the only thing that we can do as a whole is leave them. They will run you 'round and 'round til you just give up. They are trained to give you wrong information and tell you anything ANYTHING to make you say "fine." I spoke with a "tech" associate named Joel. He got me at the end of my fight, defeated. I actually asked him " can i ask you a question? don't you ever just feel bad. do you realize how many... read full review »