Last Saturday, my friend booked a flight ticket and hotel from Expedia. Just today I've realized that the hotel she booked was out of the way so we called Expedia to cancel the original hotel, pay the $27 cancellation fee, and booked another hotel within the city of Barcelona. After booking the new hotel we discovered a better price offer from the actual hotel itself, so we told Expedia customer service. Here's Expedia's "Best Price Guarantee": "Expedia guarantees you're getting the best price... read full review »