Muhammad Umer BOOKING REFERENCE GZHLH6 57A Phipps Road Frequent Flyer Number EK2300098735 Oxford, Oxford shire OX4 3HJ Wednesday 27 Jan 2010 SUBJECT: FAILURE IN PROVIIDNG PROMISED ACCOMODATION AN AND SERVICE Dear Customer Affairs, I regret to write my disappointment in the total lack of customer service and negligence regarding my travel with Emirates Airline. I am a Skywards member which l joined on your promise that l will receive a high standard of service as well as excellent customer care. Emirates failed in... read full review »