The company is a joke and a predator on old people. My mother needed to buy a ticket to come to St Jude Children Hospital in Memphis, she lives in portland. I found her a ticket on expedia on 12/28 for $209 roundtrip. She was certain that her friend was going to get her a buddypass. That fell through. She called travelocity and they said the best deal for her was $638 (which included $130 IN FEES!). Best price guarentee? BS. Today, 1/6. I found even a better ticket on expedia still $200 less. They will do nothing. Stay away from these con artists! read full review »