I have received a new blackberry 8830 after waiting three weeks for it to be mailed to me.. Once it finally came in, i used the battery out of my other blackberry that was currently messed up.. I inserted the battery and all that popped up on the screen was a battery symbol that had a red line threw it. I contacted the store and they suggested that i return it and have them send me a new device. I finally got in contact with another customer service representative and talked to them about the problem and they referred me to their supervisor. I... read full review »