I to have purchased items from them & then twice they sent me items I did not order. I called the first time & they said if I sent it back I would have to pay the shipping so instead of paying the shipping I kept the order. The second time I argued with the customer service rep & told her I have ordered many a times from them & if I said I did not order this why should I pay shipping to send this item back & I also told her I went thru this before. After going back & forth she told me keep the item & there would be... read full review »