I never asked you for a renewal!!! On the 26th December 2009 you just went ahead and billed me!!! Unbelievable!!! The reference number on my credit card statement is as follows: 24692169360000913526041 I want my money back as soon as possible! We have not been using Norton for ages, as it is not as good as many other products, and this unauthorised renewal just proves us right! read full review »