I will recount my recent experience (as well as my friend's) dealing with this bank in general and not write in detail, that's to say some dates may not be exact, other details are deliberately left out for privacy reasons etc. On 27 Dec 2009 while reviewing my UOB credit card statements via internet banking I realised, to my horror (as to why I will come to that later), that the statement date of my credit card had been changed from the 18th to the 24th, WITHOUT MY KNOWLEDGE OR CONSENT. After calling the customer service... read full review »