I made a payment on my credit card account for over $220 on 1-21-10. Two weeks laters the payment was still not reflective on my account as available credit however my bank authorized the payment and cleared the funds. In addition, I received a confirmation email from HBSC that stated that the funds were assesed to my account. I called HSBC supervior Jenny Ravelo on 2-2-10 at approximatly 6:35pm who said that she could not verify that the payment was made and it took over two weeks to do so even though I had a payment authorization that the... read full review »