i bought two computers from dell. a desk top and a lab top.i im in dept to dell for a lot of money. just resently i bought 8hundred and 35 more dollars worth of insurance of protection. and help with any thing going wrong with my computers. and dell told me this will cover all of my computers. not to worry i have 24 7 days aweek tec support. wrong liers. called them be cause i was having trouble getting microsoft home office in my dest top they told me they would have to charge me for the help and that it was a soft ware problem and i need to... read full review »