The Nokia call center agents in Manila are not incompetent, act like robots and unable to solve my problems !! On 2nd Feb 2010, I spoke to several agents from one unknown lady (not sure of her name), Donna, Ricky and Elly. Apart from Ricky who could provide some form of assistance, the rest are just there because they were employed by Nokia's 3rd party service provider. Any attempts to speak to the call agent's supervisor or manager was really impossible. I made so many calls and the said agents answered but when I requested to speak... read full review »