I had made a purchase online of a phone cover which was suppose to take 3-7 business days. After two weeks I emailed them to see where my order was and was told it was on back order. I later received my purchase another week later which consisted of a phone cover, but not the one that was pictured on the web site. I emailed the company with details of what happened with no response. Then, I called the customer service after reading reports on the poor service and confronted them while asking what the guarantee is that if I return the item I... read full review »