Verizon Fios Service Access box. http://www.youtube.com/watch?v=0eu4w4-cxMg Verizon Fios Problems with Internet, Phone, and TV service. I THINK WE MAY HAVE FOUND THE PROBLEM...This is the "Service Access Box" we laymen like to call "A RATS NEST." Verizon IT tech found broken wires and poor, loose, dirty, connections. THE PROBLEM...We have been trying to resolve slow, intermittent, internet speeds and connection problems for months. The Home Fios phone service has been so poor that we could not rely on it and had to... read full review »