We had signed up for new service at a house we just bought. The previous owner had disconnnected service for 8 days prior to our taking possession of the house. We had new service turned on on the 10th of Feb. We had service for 5 days, then TXU cancelled the service. Would not say why, or how, but only that we never had signed up for service. It has been a complete nightmare dealing with these people, and I might add, not one english-speaking person among all of them that I could understand. Are there no Americans working anymore. I will never use TXU again, and I will do my best to persuade others not to either. read full review »