Igot a new phone on 11 20 09 the battery would not stay chg.so got new battery.still would not stay chg. called Verizon they sent me a new one it would not program they sent me another could not hear nothing on it so they sent me another this on some times you can hear on it it changes volume while you talk I would like a new phone i looked at one that is water proof or cancel my 2 yrs contract with verizon for free I have a mot vu204 dig phone four phones in less than two months read full review »