I, like many others, had my interest rate raised from 3.9 percent to 19.99 percent over the course of two months. I had never been late on a payment so I questioned the reasoning only to be told "that's just how it is, you were notified...sign of the times, blah, blah blah..." so, fortunately I was able to get a 3.4 percent loan against a retirement plan to pay them off and be done with them- so I thought. I paid the entire posted balance on line on February 4. Case closed. Then I received a bill for $114. in interest. I called... read full review »