My grandchildren spent Christmas 2008 in Calgary with their father. On Dec, 28 2008 my grandchildren tried to get back to Vancouver BC using their return tickets. My 14 year old grandaughter lost her ticket. The agents at the Calgary bus depot would not let her on the bus. Her 17 and 19 year old brothers raised hell and security guards were called. They confirmed that the brothers had tickets as three return tickets had been paid for the confirmation number was confirmed. My grandsons explained that their sister was the third ticket but the... read full review »