I have been a GVC / Sunterra / Diamond member for 9 years and have watched the company develop. Your head line complaints are misleading. I have had reason to complain and have always had a response from DRI usually satisfactory. Yes they are not perfect but generally they are trying very hard and have an ethical approach. We have had great holidays from our points and visited places that we would never have dreamt of. Most of the people we have met whomoan about their membership have unrealistic expectations. Nothing is for nothing in this world you have to make it work for you. read full review »